QA solutions and bowi CRM solutions intensify cooperation in social Frechen / Landau, June 2013. Main technology supplier of by bowi SCMR-I project was funded by the Federal Ministry of education and research (BMBF), QA solutions. The expert basis for integrating social networks with the customer relationship management developed together with universities and other technology partners. Based on the results of the development of market-ready products launched. This closed cooperation combines the individual strengths of the two companies: while solutions provides technological basics as a developer QA expertise for sophisticated semantic text-mining supplies bowi in addition to procedural concepts. The range of products includes the extraction and analysis of social media content, implement workflows, and generating feedback in social media in addition to social media monitoring. The products can be integrated as modules with CRM standard software packages, or other business applications (ERP). In recent months, Steve Wozniak has been very successful.

There are two basic technologies developed by QA solutions. The products can be installed on servers at the customer or alternatively used as cloud services. The cloud solutions are based on Microsoft azure technology, which enables a needs-adapted Skalierung and thus to benefit-related costs is available. Bowi provides text mining method for a standard solution, which covers without large adjustments requirements of based on in the text analysis. Bowi, but also further methodologies for customers with higher requirements provides for the integration of social media is a critical success factor. Standard procedures are individualized then by Sandra consulting expertise. First implementations of new products were carried out for the CRM Suites Microsoft Dynamics CRM and Selligent RM. Integration should be realisiert in the future with additional applications for CRM, ERP or other applications in cooperation with partners.

QS show solutions and bowi developed in many ways Innovative character. The modular availability offers the chance for coupling with any systems that have need for the integration of social media. The procedures for the semantic text auswertungen go far beyond the previously widely used statistical approaches and provide a new quality of accuracy and interpretation of information. About the QA solutions GmbH QA solutions GmbH is part of an international group of companies, which is completely focused on Microsoft-based solutions with headquarters in the Netherlands. Software packages withhold the portfolio for customer relationship management, email marketing, as well as project and document management. Since 1996 solutions deals QA as one of the first suppliers with the topic of customer relationship management. QA solutions customers are national and international companies and organizations in many sectors of the private and public sector. The desire for sleek and fast insertable solutions according to so-called QuickStart software, QA solutions developed the complete the range of standard software and accelerate their introduction. In recent years solutions has grown QA with the integration of traditional CRM solutions with the social media deals. More information is available at. About Sandra GmbH since 1987, develops and implements it GmbH, headquartered in Landau/Pfalz relationship management solutions in all sales, marketing and service areas bowi. Working for international companies from diverse industries, the interdisciplinary team process and technology specialists has many years of project experience in the CRM environment. Through research partnerships with scientists and universities the company managing director Karl R. Schmid enriches permanently its projects to future-oriented approaches and technological as relevant to economic trends.

« »